Feedback and reviews

Agoo has three kinds of feedback, and they never mix:

• Feedback to Agoo is what you and your colleagues tell Agoo about Agoo. It's available now: see Feedback to Agoo.
• Feedback is what your visitors and customers tell you, privately, after a visit or a booking, or from a poster. It arrives later in P4.
• Agoo Reviews is a public page for your sites, if you choose to list them, where people review their visit. It arrives with P7.

What we hold toCopy Anchor Link

• One message per visit. A visitor is asked once, on your channel order, with one reminder at most. If you also invite public reviews, the invitation comes at the end of the same page, never as a second message.
• Honest numbers. Every score shows how many answers it rests on and how it was made. Poster answers are reported apart from invited ones.
• Private stays private. What visitors tell you in a survey never feeds your public score on Agoo Reviews.
• No review gating. When you invite public reviews, you invite everyone, whatever they told you privately. You can't choose who is asked by their score.
• The same rules on every plan. Replies, flags and being listed on Agoo Reviews are on every plan. Money buys convenience (automatic invitations, widgets, insights, the API), never a better score.

PlansCopy Anchor Link

Feedback surveys published at once are 1 on Free, 3 on Starter, 15 on Growth and unlimited on Pro and Enterprise, with unlimited responses on every plan. What each plan adds (ways to ask, question types, follow-up, AI themes, review widgets and the API) is on the pricing page. Two add-ons, each GH₵99 a month, arrive with them: Advanced feedback brings Growth's feedback features to Free and Starter, and Review places · 10 lists branches that aren't Agoo sites. Messages come from your plan's allowance or your wallet.