Pair a kiosk
Install the Agoo Kiosk app, pair it to a site and gate with a code from the Console, choose kiosk or guard mode, and lock the tablet to Agoo.
Agoo is in early access. This page describes the feature as it ships to early-access organisations; screens are illustrative.
A kiosk is a tablet or phone running the Agoo Kiosk app, paired to one gate at one site. Pairing takes a couple of minutes and doesn't need anyone to sign in on the device: the kiosk gets its own secure identity, which you can revoke from the Console at any time.
The Kiosk app for iPad and iPhone ships in P5; the Android app ships in P6.
Before you start
- A supported device. Any iPad or iPhone on iPadOS or iOS 26 or later, or an Android tablet or phone. See Hardware for recommendations.
- A network connection for pairing. After that, the kiosk works offline too.
- A place for it. A stand at the counter or by the gate, near a power socket.
- Room on your plan. Each paired device counts towards your plan's kiosks and devices.
| Plan | Kiosks and devices | Extra devices |
|---|---|---|
| Free | 1 | No |
| Starter | 2 | No |
| Growth | 6 | GH₵79 a month each |
| Pro | 25 | GH₵59 a month each |
| Enterprise | Unlimited | Included |
The Agoo Workspace app on staff phones doesn't count as a device; it belongs to the person signed in.
Pair the device
Install Agoo Kiosk
On the tablet, install Agoo Kiosk from the App Store (iPad and iPhone) or Google Play (Android). Open it and allow the camera when asked; the kiosk uses it for visitor photos and to scan QR passes.
Create a pairing code in the Console
Go to Console → Devices → Pair a device and choose:
| Option | Choose |
|---|---|
| Site | Where the device is: "Ridge HQ". |
| Gate | Which entrance: "Lobby". |
| Mode | Kiosk mode for visitors to use themselves, or Guard mode for staff. See below. |
| Name | Something your team will recognise in alerts and reports: "Lobby iPad". |
Select Create code. The Console shows a short pairing code and a QR code. The code works once and expires after a short time; if it runs out, create another.
Pair from the tablet
In the Kiosk app, tap Pair this device. Scan the QR code on your computer screen, or type the code.
The app proves to Agoo that it's a genuine copy running on a genuine device, then downloads your branding, hosts, forms and today's expected visitors. This takes under a minute on a normal connection.
Set a device PIN
In the Console, open the new device in Console → Devices and set a device PIN. Staff need this PIN to open the kiosk's device menu (to change the gate, test the printer or unpair). Visitors can't leave the check-in screens without it.
Kiosk mode and guard mode
| Kiosk mode | Guard mode | |
|---|---|---|
| Who uses it | Visitors, on their own | A guard or receptionist, on behalf of visitors |
| Typical device | A tablet on a stand at reception | A phone or small tablet carried at a gate |
| What it shows | The welcome screen: check in, scan a pass, delivery, staff clock-in | A gate view: scan a pass, quick check-in, vehicle and plate, call or WhatsApp the host, today's expected list |
| Signing in | Nobody signs in | The guard signs in with their own Agoo account, so each action carries their name |
You can switch a device between modes in Console → Devices → (device) → Mode. Read more in Front desk and guard mode.
Lock the tablet to Agoo
A kiosk in a public place should only ever show Agoo. Lock it down before visitors use it.
Guided Access is built into every iPad and needs no extra software.
- Open Settings → Accessibility → Guided Access and turn it on.
- Tap Passcode Settings → Set Guided Access Passcode and choose a passcode only your admins know. Don't reuse the device PIN.
- Under Display Auto-Lock (in the Guided Access settings), choose Never, so the screen stays on.
- Open Agoo Kiosk. Triple-click the top button (or the Home button on iPads that have one), then tap Start.
To leave Guided Access, triple-click again and enter the passcode.
If your iPads are managed with an MDM (mobile device management) service, you can instead use Autonomous Single App Mode, which Agoo Kiosk supports, to lock the iPad without anyone triple-clicking. Your MDM provider's documentation explains how to push the setting.
Keep an eye on your devices
Console → Devices lists every device with its site and gate, battery level, whether it's on mains power, its connection, when it last synced and its app version. Check it after a power cut, and look out for any device that hasn't synced for a long time.
To replace or retire a device, open it and select Unpair. The device immediately loses access to your organisation's data, and its place on your plan is freed.
Agoo's status page
Check whether every part of Agoo is working, follow an incident as it's fixed, see planned maintenance and 90 days of history, and get updates by email.
Go-live checklist
Everything to check before real visitors use Agoo, from branding and forms to an offline test and a roll-call drill.